At News Centre 24, we strive to deliver the highest quality content, services, and user experience. While most of our offerings are freely accessible, we may provide certain paid services such as advertising packages, featured content placements, or premium content subscriptions.

This Refund Policy outlines the conditions under which users may be eligible for a refund, and how refund requests will be processed.

📌 Applicability

This policy applies to all paid services or purchases made directly through our platform, including but not limited to:

Advertising packages (display ads, sponsored articles, etc.)
Subscription-based premium content (if any)
Paid promotional features or brand collaborations

Note: This policy does not apply to free content, community participation, or user-generated submissions.

💰 Refund Eligibility

A refund may be issued under the following circumstances:

Technical Errors
- You were charged more than once for the same service.
- Payment was processed, but the service was not delivered due to system error or platform downtime.
Service Non-Delivery
- The purchased service was not delivered within the agreed timeline.
- Content or advertising was not published as per the agreed terms.
Duplicate Payments
- Multiple payments were made due to a billing or transaction error.
Cancellation Requests
- You request a cancellation before the service has been rendered or content has been published (subject to approval and timeline).

⛔ Non-Refundable Circumstances

Refunds will not be issued in the following cases:

Change of mind after purchase
Delayed delivery due to client-side delays (e.g. incomplete content or pending approvals)
Services already rendered or content already published
Disputes arising from subjective dissatisfaction without valid breach of terms

📅 Refund Request Timeline

All refund requests must be submitted within 7 days of the transaction date or scheduled delivery of service.

📩 How to Request a Refund

To request a refund, please email us with the following details:

Your full name and contact number
Transaction ID or payment reference number
Date of payment
Service purchased
Reason for refund request

📧 Email: [email protected]

📞 Phone: +91-7842116080

📍 Address: Madhapur, Hyderabad, Telangana, India – Pin 500081

Subject Line: Refund Request – [Your Name / Service Name]

🔄 Processing and Timeline

All refund requests will be reviewed within 5–7 business days.
If approved, refunds will be processed within 10 business days via the original mode of payment.
You will receive an email confirmation once the refund is initiated.

🧾 Important Notes

We reserve the right to approve or deny refund requests based on investigation and the terms of service.
Partial refunds may be provided where only part of the service was delivered.
In cases of disputes, our decision will be final and binding as per applicable law.

📚 Explore More Important Pages

To uphold transparency, compliance, and trust, we strongly encourage you to review the following pages below. These documents detail our policies, terms of use, content standards, and user rights, ensuring a secure and informed experience when engaging with our platform.

By using our website, you acknowledge that you have read, understood, and agreed to the terms, policies, and guidelines outlined in these pages. If you do not agree with any part of these terms or policies, we advise you to discontinue the use of this website immediately.

If you have any questions or require further clarification regarding our policies, please contact us before continuing to use this website.

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